THE BIG PICTURE
Choose Technology That Earns Its Place
Start with a Work Problem
Name the delay, repeated entry, information gap or decision that needs to improve. A tool should have a clear job before it becomes a purchase.
Understand the Whole Workflow
Follow the information from its source to the person who uses it. Check inputs, permissions, revisions and the handoffs between design, coordination, shop and field.
Pilot with the People Who Do the Work
Use a bounded example with real responsibilities and representative data that you are authorized to use. Include training, exceptions and support.
Measure Value and Total Effort
Compare useful outcomes with the starting point. Include setup, licenses, training, maintenance and review effort—not only the time saved by one feature.
Scale What Works
Keep ownership and feedback visible. Expand the approach when the pilot demonstrates useful results, and revise or stop it when it does not.
